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Pacific economy updates

The following articles are from the Asian Development Bank’s “Pacific Economic Monitor” mid-year review issued in July….

Ruben Mortera: Sampling Success

Ruben MorteraOperations manager, Haagen-DazsVice president, Napu RestaurantEducation: John F. Kennedy High School By Marissa Borja For those…

Performance reviews — and how to make them almost painless

  By Grace Donaldson Most managers hate conducting performance reviews. Operational issues make it difficult to find…

I’m having an affair … Now what?

Best book now as dates are filling up in the hospitality calendar. Hotels are ready to discuss…

A customer complaint? Go the extra mile with a smile to regain trust

  By Toshie Ito With every customer complaint, there is usually an unseen problem: annoyance, inconvenience or…

Jill Arenovski: Rooted and ready to grow

Jill M. Arenovski By Marissa Borja   She never went up a hill to fetch a pail…

New Fresh Bread Bakeshop: Rising to the top

  New Fresh Bread Bakeshop Fortune Building, Unit 101 West Santa Barbara St. Dededo By Marissa Borja…

Going the distance: Endurance races pick up in popularity in the region

By Thomas Johnson The island’s interest in fitness continues to gain momentum, and endurance events are growing…

Jessica M. Barrett: Pipe dream come true

By Thomas Johnson As a woman successfully running a business in an industry that has been dominated…

Opp to it

If you’ve ever known a true “people pleaser,” or happen to be one yourself, you know that…